River Route - Wells River, through Newbury, Bradford, Fairlee, and Exit 14 (Thetford) park & ride on I-91, to Hanover, DHMC and White River Jct. (Monday through Friday)

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For eligible persons, Medicaid will pay the cost of transportation to necessary medical services when, generally, there is not transportation available in the household. Prescription pick-up may also be arranged.

Medicaid transportation is limited to medical services available at the closest location. Transportation to medical services (except for Dartmouth Hitchcock Medical Center) beyond 30 miles from your residence, requires a prior authorization from your treating physician or psychiatrist. Medicaid will not pay for any trips or additional stops beyond the most direct route to the intended medical service.

Medicaid requires that all trips be prior authorized by contacting Stagecoach. This can be done by calling the Ride Coordinators at 728-3773 or 800-427-3553. They will need to go over Medicaid enrollment information with you, such as address, social security number, eligibility, trip time, date, and destination.

For trips that meet Medicaid eligibility requirements (i.e. person has Medicaid on the trip date, trip is prior authorized, trip is to the closest facility, etc.), Stagecoach will make the trip arrangements. This may include placing the trip on an existing public transportation route, using a volunteer driver, or scheduling a taxi. Medicaid directs Stagecoach to arrange each trip using the most suitable, cost effective mode.

It is necessary to contact us regarding a trip by 2:00pm of the business day prior to the desired ride. Our ability to schedule a trip often depends on the availability of volunteer drivers and taxis. The greater the notice, the better the chance of getting your trip arranged.

Arranged through the Stagecoach, Ticket to Ride helps pay up to 80% of the cost of rides for senior citizens (60+) and persons with disabilities when there is not available transportation in the household or the person requesting the trips is unable to drive on the day of the trip. Ticket to Ride is available for a broad array of destinations, such as medical services, shopping, errands, and social purposes. The person receiving the ride will be requested to pay 20% of the cost of the trip.

On an annual cycle, between July 1st and June 30th, an individual can receive up to $500 worth of rides; $700 for a two-person household; and $1000 for a person transported in a wheelchair. For critical care transportation such as dialysis or cancer treatment there is no individual annual funding limitation. However, the number of round trips per month is limited to ten for dialysis and fifteen for cancer treatment. All transportation provided through Ticket to Ride is conditional upon the availability of funds in the program

Ticket to Ride will not pay for rides to airports, train / bus stations, or out of state locations, except local area medical facilities or shopping in West Lebanon, NH.

If you would like a ride that is not eligible for payment through Medicaid or Ticket to Ride funding, you may still have Stagecoach arrange the trip. Prior to delivery of the trip, Stagecoach will request an advance payment.